Operation Phone Home®

Operation Phone Home is one of the most frequently requested services from our forward-deployed service members. At our centers located in combat zones, the USO’s private phone network is available to make free phone calls home, provides access to computers with free high-speed Internet bandwidth, and offers free wireless Internet access. More and more expectant fathers take advantage of this free Internet access to virtually accompany their wives in the delivery room for the birth of their children.

In Southwest Asia alone, connectivity is the number one reason service members visit our centers. In 2014, they placed more than 1.4 million calls – that is more than 13 million minutes of free talk time to connect with their loved ones. The USO also provided nearly 900,000 Wi-Fi sessions in Afghanistan and Kuwait in 2014.

For forward-deployed service members in remote areas without access to our centers. The USO provided 60,000 free international prepaid calling cards in 2014. To date, the USO has provided more than 3.2 million free prepaid international calling cards, allowing service members stationed overseas to connect with their loved ones back home. In other places around the world, USO centers offer free Internet and free phone calls.

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